The digital world is advancing quickly, however so are cyberattacks. An increasing number of customers are demanding better safety from their corporations. After a yr to overlook, AT&T has determined to take a step ahead.
Throughout 2023, the operator suffered two main information breaches. One in every of them uncovered confidential info of greater than 70 million clients. The opposite compromised calls and messages by means of its cloud in Snowflake.
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Hundreds of thousands of shoppers had been left susceptible
These safety failures left customers extra uncovered than ever. Identification theft and fraud grew to become each day dangers. AT&T even needed to face a number of class motion lawsuits over what occurred.
As a short lived measure, it provided affected clients a free yr of safety with IdentityWorks. This service, from Experian, included credit score monitoring and fraud detection. However that answer had an expiration date.
The brand new blocking characteristic is free and really straightforward to activate
Now, the operator has launched one thing extra everlasting. AT&T introduced wi-fi account blocking, a free characteristic to strengthen safety. It may be activated with a single click on from the myAT&T app.
With this instrument, key modifications to the account are blocked. For instance, billing updates, quantity transfers, or SIM modifications are disabled. It additionally prevents new strains or unauthorized customers from being added.

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The measure is not only for contract clients. Related variations have additionally been activated for enterprise and pay as you go strains. This manner, AT&T is strengthening its whole community towards new threats.
AT&T is again within the highlight
The choice comes after one other latest scandal. Simply weeks in the past, hackers leaked information from 86 million customers. The knowledge appeared on darkish internet boards.
The corporate said that the info are the identical as these leaked in March 2023. Even so, the reputational injury was as soon as once more on the desk. AT&T has been pressured to supply public explanations.
“We’re conducting an intensive investigation,” stated the operator. In addition they identified that it is commonplace for cybercriminals to resell previous leaks. However the influence stays regarding for its clients.
A context of rising threat
The breaches are usually not an remoted drawback. In accordance with the Identification Theft Analysis Middle, in simply six months, the variety of victims within the US surpassed one billion (1,000,000,000) in 2024. This represents a rise of 490% in comparison with the identical interval the earlier yr.
In that situation, AT&T’s new characteristic arrives as a necessity. Not solely to guard information, however to regain misplaced belief. All the pieces signifies that, for now, Verizon and different rivals have fallen behind.