January 2026 Survey Response – Chelsea Supporters’ Trust

Pricey CST members,

The Chelsea Supporters’ Belief (CST) lately performed a brief, nameless survey of its members to know supporter views on the present possession, governance, and wider construction of Chelsea Soccer Membership. The survey acquired a powerful response from members and supplies a transparent snapshot of supporter sentiment at this time limit. The outcomes set out under mirror ranges of confidence, perceptions of management and construction, and priorities for enchancment as expressed by supporters. The Belief recognises that supporters do not need entry to all the knowledge or context behind choices taken by the membership. Nevertheless, supporter confidence and belief are formed by what supporters see, expertise, and are in a position to perceive. Measuring and reflecting that sentiment independently, precisely, and with out dilution is a core accountability of the CST. Whereas the energy of feeling mirrored within the outcomes could also be uncomfortable, the themes recognized will not be new. They’ve been evident over a sustained interval and have endured even throughout instances of on-pitch success, indicating that these considerations relate to confidence, readability, and belief relatively than short-term outcomes or remoted occasions. The CST believes the findings spotlight a cloth and ongoing confidence hole between the membership and its supporters. Addressing this hole would require clearer rationalization, larger transparency, and extra significant engagement. As a primary and vital step, we urge the membership to supply additional data and rationale, significantly in areas the place supporter confidence is weakest, to assist supporters higher perceive the selections being taken on their behalf. The CST will proceed to press Chelsea FC for higher readability, accountability, and engagement for the supporters in our ongoing dialogue, and we stay dedicated to participating positively with the membership on behalf of supporters. On the similar time, the Belief will proceed to mirror member views independently, responsibly, and transparently, recognising that belief is constructed via openness, readability, and sustained engagement.

The CST will all the time help a brand new head coach and desires Liam Rosenior each success. On the similar time, we see this second as an essential alternative for the membership’s management to step ahead with clearer communication and larger transparency, recognising that accountability for confidence and belief extends past the pinnacle coach alone. The CST want to thank all members who took the time to reply to the survey.

Yours sincerely,The Chelsea Supporters’ Belief Board

Chelsea Supporters’ Belief – January 2026 Survey Outcomes

Query 1 – General confidence: How assured are you that Chelsea FC is presently being run in a means that can ship sustained on-pitch success over the following 3–5 years?

Very assured

1.3%

Considerably assured

6.4%

Neither assured nor unconfident

9.5%

Considerably unconfident

30.2%

Very unconfident

52.5%

–

Query 2 – Possession decision-making: How a lot confidence do you’ve within the possession group’s football-related decision-making?

Quite a lot of confidence

0.78%

A good quantity of confidence

3.7%

Impartial

5.8%

Not very a lot confidence

36.9%

No confidence in any respect

53.7%

–  Query 3 – Sporting construction: Which assertion finest displays your view of Chelsea FC’s present sporting construction (e.g. sporting administrators, recruitment, relationship with head coach)?

Effectively-structured and efficient

1.0%

Usually sound, wants enchancment

9.0%

Impartial

4.0%

Vital weaknesses

42.69%

Not match for goal

43.2%

–  Query 4 – Management planning: To what extent do you agree or disagree with the next assertion: “Chelsea FC presently demonstrates a transparent and efficient plan for its soccer management, together with head coach appointments and succession.”

Strongly agree

1.0%

Are likely to agree

3.7%

Neither agree nor disagree

4.8%

Are likely to disagree

21.07%

Strongly disagree

67.6%

Undecided / don’t know

1.7%

– Query 5 – Sporting management confidence: How a lot confidence do you’ve within the present group chargeable for Chelsea FC’s sporting choices (e.g. sporting administrators, recruitment, soccer operations)?

Quite a lot of confidence

1.1%

A good quantity of confidence

4.5%

Impartial

7.3%

Not very a lot confidence

40.6%

No confidence in any respect

46.3%

–  Query 6 – Supporter engagement: How happy are you with the extent of significant engagement between Chelsea FC’s possession and supporters?

Very happy

0.8%

Pretty happy

3.2%

Neither

15.1%

Pretty dissatisfied

27.0%

Very dissatisfied

53.7%

–

Query 7 – Ticket pricing: To what extent do you agree or disagree with the next assertion: “Supporters shouldn’t be anticipated to pay greater ticket costs to cowl the monetary affect of the membership’s industrial choices and adjustments in soccer management.”

Strongly agree

57.3%

Are likely to agree

12.0%

Neither

12.2%

Are likely to disagree

5.9%

Strongly disagree

12.3%

–

Query 8 – Priorities for enchancment: If the membership have been to prioritise areas for enchancment, please rank what you consider is the order of precedence. Prime is the very best precedence, backside is the bottom.

Precedence space

Ranked 1st

Ranked 1st or 2nd

Ranked 4th or fifth

General sign

Clearer soccer management & accountability

59.3%

88.6%

3.3%

Overwhelming high precedence

Higher managerial stability

25.4%

64.6%

13.8%

Sturdy secondary precedence

Higher communication & transparency with supporters

10.2%

28.5%

35.1%

Mid-tier precedence

Improved industrial technique and execution

3.1%

13.6%

57.9%

Decrease precedence

Retaining present method however enhancing outcomes

2.1%

4.7%

89.9%

Clear lowest precedence