Crystal Palace Home Tickets – Chelsea Supporters’ Trust

Thursday 24 July 2025 and inside 4 minutes of ticket for Crystal Palace occurring sale the CST had obtained a photograph from considered one of our members exhibiting that there have been already 100k Chelsea supporters within the queue for the approximate 4k tickets on the market.

Regardless of the membership advertising the advantages of the brand new £60 True Blue membership which together with giving 24 hour precedence entry for the primary days sale there have been loads of sad Chelsea supporters not in a position to get a ticket for the primary recreation of the season.

Once we had been first made conscious of the £60 True Blue membership we did advise the membership that if you happen to promote that the brand new membership would have  “precedence entry” it could very possible create an impression that patrons of the membership would imagine THEY had precedence and a few type of exclusivity and there was a probability that the historic problems with the VWR can be recreated if a big majority of the prevailing 90k membership members beneath the outdated scheme all purchased a brand new True Blue membership .

So, it seems that many supporters could have purchased True Blue memberships on the idea that they thought they’d a greater likelihood of shopping for a ticket for Premier League video games this season.

We additionally suggested the membership that in the event that they had been going to have a True Blue membership it could be much better if the True Blue membership was capped or was solely unique to supporters with excessive degree of factors based mostly over latest seasons or based mostly on some type of loyalty system. If you don’t cap the variety of True Blue members the advantages of a precedence window will proceed to scale back.

After the Crystal Palace tickets offered out in quarter-hour, we continued to obtain message from supporters and since then we now have had sight of various grievance emails despatched to the membership from CST members sad with lacking out on a ticket but in addition some expressing the view that they’d been mis-sold a True Blue membership and had been now asking for his or her £60 to be refunded. Membership Members haven’t had a very good deal on ticketing over latest seasons paying more and more extra for his or her match tickets, their memberships and with a reducing alternative to purchase a ticket except it’s a Convention League recreation or pre season pleasant.

Now we have mentioned to the membership that supporters would worth and admire some communication acknowledging their frustrations and offering an evidence of what occurred throughout the Crystal Palace gross sales window. Many supporters have mentioned that they hope that Crystal Palace is a primary recreation glitch and ticket promoting will enhance from the Fulham recreation onwards.

Going ahead what would even be extraordinarily useful for Chelsea supporters to know are:

What number of True Blue Memberships are there?

What number of tickets can be found within the Section 1 True Blue precedence buy window?

Now we have requested the membership these questions. We are going to replace members if we obtain this info.

When launching the brand new ticketing system, the membership emphasised that this new system would assist fight touts, so no sooner had tickets offered out then hundreds of tickets had been already obtainable on secondary websites for inflated costs. We all know digital ticketing won’t remove ticket touting and there can be tickets on secondary websites which can be speculative or don’t exist, however there can be real tickets that find yourself being offered on secondary websites which solely provides to supporters’ anger and frustration.

Then little doubt the bots/tout gangs had been additionally attempting to get tickets. We had been informed by various supporters attempting to get tickets that they needed to show they had been human by going by a number of bot verify screens.

An early replace on how the brand new system works to assist fight touts and early knowledge on how the brand new system is working to forestall touts/bots getting by to purchase tickets goes to be essential.